Contact
You can contact us even if your requirements are not settled.
Your goal, current state, timeline and the scope you want checked are enough. Secrets such as customer names or detailed configurations are not needed. You can write to us in English or Japanese.
Before you send
Write what you know so far.
- GoalWhat you want to decide, plan or improve.
- Current stateAn outline of on-premises and cloud systems and what is not working.
- TimelineUrgent, normal or undecided. Tell us as much as is decided.
- Scope to checkA cost diagnosis, migration plan, audit preparation, delivery support and so on.
Email us
Choose a topic to open an email with a short template, or write to contact@infraone.jp directly.
Registered outside Japan? Order the AI-readiness parts or the Japanese-page check or Termkit by email; payment is by card.
For companies registered in Japan: the free fit check for the cloud bill diagnosis is for companies whose cloud spend is JPY 300,000 or more a month.
- Cloud bill diagnosis (costdiag)
- Cloud migration planning
- Security and audit readiness review
- Monitoring, operations or other work
- Contracting and partnership
We first reply by email to tell you whether your case fits and what we need to confirm next. We reply to the address you write from.
- The cloud you use (AWS, Azure, etc.)
- Your approximate monthly cloud spend
- What is causing you trouble
We do not need secrets such as passwords, API keys or private keys, IP addresses, private URLs or detailed configurations, customer names, personal data or private contract information. If we need more detail, we agree on a safe way to share it after we have read your inquiry.
We handle what you send under our privacy policy.
Contact details
- Company
- infraone Inc. (株式会社インフラワン)
- Address
- 2F Shinjuku Entre Salon Building, 2-12-13 Shinjuku, Shinjuku-ku, Tokyo 160-0022, Japan
- Telephone
- +81-3-6820-5686 (weekdays 10:00-18:00 JST)
- Fax
- +81-3-6820-5687
- contact@infraone.jp